Posted April 2, 2025

Employment Posting 

The City of Austin Employees’ Retirement System (COAERS) is currently seeking candidates for the position of Information Systems Support Analyst. The position will provide technical support for 30 users and provides onsite support for Board and other public meetings. The position assists with the evaluation, installation, and maintenance of the COAERS IT systems and business applications with opportunities to evaluate the effectiveness of our systems and develop strategies for improvement. The position is responsible for maintaining the inventory for IT assets as well as documenting processes and configurations. Some administrative duties will be required such as contract administration and vendor management.

Work Location
The work is located Monday through Friday at 4700 Mueller, Austin TX. Work location is subject to change at the Supervisor’s discretion. Paid covered parking is provided.

Education and/or Experience

Associate degree that provides the required knowledge, skills, and abilities; or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities.

 Knowledge, Skills, and Abilities

The successful candidate will possess a basic knowledge of technology; demonstrate familiarity with business systems, operating systems, and servers. The successful candidate will demonstrate the ability to communicate effectively; think logically, identify risks, work with others successfully; manage projects, adapt quickly to new issues or technology; and be able to follow directions and remain aligned with organizational objectives. The successful candidate will also be able to identify root causes to problems, evaluate alternatives, and implement effective solutions. The successful candidate will be able to work in a “small shop” working independently on a wide variety of technology issues while maintaining positive professional relationships with a small staff.

Compensation

The starting salary will likely be between $65,000 to $80,000 annually with the actual salary corresponding to the experience level and credentials of the candidate within the parameters of public sector compensation. An excellent benefits package is available, including medical, dental, vision, retirement, and sick and vacation leave.

How to Apply

Submit your resume, and cover letter if desired, by email at recruiting@coaers.org. The subject line should read Information Systems Support Analyst – [First Name Last Name].

The recruitment will remain open until the position is filled. COAERS does not discriminate in employment opportunities or practices based on any characteristic protected by federal law.

About COAERS

COAERS administers retirement, disability, and death benefit programs for regular full-time employees of the City of Austin. Responsibility for the operation and administration of COAERS is vested in an eleven-member Board of Trustees. The Executive Director, who is appointed by the Board, is responsible for the day-to-day management of the System. COAERS serves more than 11,000 active members and over 7,500 retirees and surviving beneficiaries who receive monthly benefits.

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All applicants for employment will be afforded equal opportunities in employment without regard to race, color, sex (including pregnancy, sexual orientation, and gender identity including transgender status), national origin, religion, age, genetic information, disability, or retaliation for engaging in an EEO-protected activity.